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| Compass Bearings Vol 6.16, August 4, 2008.  ISSN 1834-4267
Compass Bearings is for
funky, evolved solopreneurs
who want to live the life they've always dreamed.
Get maximum personal effectiveness and an unstoppable success mindset.
You are on our list because
you signed up for one of our programs. To change your subscription, see link at the end of this email. Sign me up for this ezine. Are You Itching For A Fight?
In this edition: Note from Zoe: Absolute Productivity Workshop rocks!
Seminars and Workshops: Through the Nose - Increasing Vitality the Natural Scented Way
Main article: Are You Itching For A Fight?
Stuff that works: Three Pillars - price going up soon
Book Review: Finding Your Own North Star by Martha Beck
Featured Link: Twitter
Laser Thoughts: Vice and Virtue
Canberra Corner: Canberra Furnished Accommodation
Note from Zoe Hello! Woohoo! The Absolute Productivity Workshop was sold out! 22 fabulous business owners joined me for an intensive three hour burst on overhauling productivity systems. I had the whole thing recorded and with the exception of a minor glitch (more on that later), everything went superbly. So even if you couldn't make the workshop, you'll be able to get the productivity package just as soon as Heather and I issue version 2 of the workbook and resources. Zoe P.S. If you like what I write, the best compliment you can pay me is to forward my ezine to like-minded friends and colleagues. Thanks! P.P.S. Welcome back to all subscribers who have rejoined us after a few months in cyberspace hiatus! We're glad you're here and hope you enjoy the new version of Compass Bearings.
Seminars and Workshops Inner Compass F.R.E.E. Community Event
Through the Nose - Increasing Vitality the Natural Scented Way
 August is Health and Vitality month at Inner Compass - join us and learn simple secrets to increased vitality that smell good!
In this 75 minute enlightening f.r.e.e. teleclass, Well-being Coach Dallys Baker will reveal:
*How scent accesses links to memory and emotions centers in the brain that you can use for healing and health benefits
*Essential oil secrets and cautions for health and well-being
*Why humans have an affinity with oils and plants in general and how this can help you to lead a more balanced life
*Getting your fix: quick and easy blends and how to use the right vapouring equipment to enhance relaxation, creativity, focus, and romance....
Who knew health could be just a sniff away!
It's all happening on...
MONDAY August 11th, 8pm EST New York
Main Article: Are You Itching For A Fight?
There are times when you are totally entitled to feel outraged, trodden on, and upset by the behaviours and attitude of others. Like when someone runs over your dog, or snubs you at a networking meeting, or delivers a couch that does not match the rest of your furniture.
Your sense of 'that's not nice' becomes a raging blow torch of 'that's unfair and I want to stamp you into little pieces for it!'
Your suffering turns you into a trigger happy cowboy, strutting the streets, fingers tapping the pistol handle, ready for a quick-draw - anything to let loose the pent up fury. And any dog or pony will do.
That was me - itching for a fight, after a long series of customer service run-ins. The couch arrived. It was the wrong colour. This, after weeks of waiting and booking a day off work waiting for the delivery. (We can send monkeys into space, but can we narrow a delivery time to a two-hour period? Sheesh.)
The customer service people promised an attendant to come around and take photos. They did. And then nothing. Days of nothing. We rang. And then rang again. They promised to send the assessor dude out again. In two weeks. The appointment came and went; no assessor guy. A message on the machine said, "We're sorry, Jason can't come around as someone has taken the fabric matching swatches out of the store. He'll call to re-schedule."
No one called to re-schedule. It had now been four weeks since the couch was delivered, and we still could not sit on it. It still did not match the other furniture.
By now my customer service sensibilities were on full red alert, my interior decorating pride mortified, and my knickers were well and truly in a twist.
I was ready and roaring. By the time the teenager they had in customer service picked up the phone, I was practically spitting sparks down the line at him. "not good enough...wasting my valuable time...we just want a couch that matches - is that too hard to ask?...no one answers our calls..."and on and on. I was shaking like a rag doll strapped to a jack hammer.
The poor kid said, "I'll get Dean to call you back."
Dean never called.
Surprise, surprise.
Who wants to get on a call with a pint-sized Tasmanian Devil who's just discovered tobasco sauce in his muesli?
I have to admit, I quite enjoyed standing up for myself and having a go at the Big Business That Was Trying To Rob Me Of My Proper Couch.
But it didn't get me the results I wanted.
You guys already know that you get what you think and feel about most. So the more I raged on about the lack of customer service, guess what I got? More of the same.
After blowing my top on the couch incident, I retired to the corner to lick my wounds and gather myself. Clearly a new strategy was needed.
The Universe has a wonderful way of testing your resolve. This week after my workshop, I got a call from the recording sound technician, Gerry. "I'm afraid I have some bad news..." Oh no...here we go... "We lost the last ten minutes of your presentation. We don't know what happened, it's never done this before. Can you come in and re-record it?"
The fingers twitched on the quick-draw I can tell you, and my mind showed graphic images of Gerry's head exploding like a watermelon.
But no - this was not the way of the Force, I could hear Yoda whispering. So I breathed, and arranged to meet and re-record the segment.
At the studio I realised that Gerry did not do this deliberately. Nor did the couch guys set out to sabotage my interior design.
Rarely do people deliberately plan to be meanies. If they do, they deserve compassion because it is no fun to live in a small and nasty emotional world.
After the recording, I said to Gerry, "Clearly this was not your fault. It's been a pain in the bum for both of us. Rather than make a big song and dance about the cost, how about you just burn me an extra five CDs?"
Gerry said, "how about I give you ten?"
Well you could have bowled me over with Annie Oakley's cowboy hat.
From a place of compassion and peacemaking, I got double the result I was angling for.
And boy oh boy, that did feel good.
Couch? Bring it on!
Zoe
Stuff that works - The Three Pillars
The Three Pillars of Personal Power People are raving:
"It's the first thing I've come across since watching The Secret that has described the Law of Attraction so simply... I actually "get" it now. I also think it's helping me make big decisions too... I've wanted to go to Ireland since I was 10 years old, I've decided just to go by myself - so I'm off in September 2009. It's fantastic..." - Kristie Theobold
This is your comprehensive Law of Attraction Block Buster System: a step-by-step-system to change limiting beliefs, overhaul environments, develop crystal clear focus and claim the success you deserve.
Take a look here now. The price is going up next week! It's been underpriced for way too long, so get it now before I bump it up to three times its current price later on this month.
Book Review: Finding Your Own North Star Claiming the Life You Were Meant to Live by Martha Beck
 Wow! I Loved this book! Martha is a terrific writer - funny, engaging, authentic. Her book reveals some easy to understand metaphors and models that are great for guiding you through the process of change and growth.
I now have a fantastic new model for describing what happens when clients' lives start to go haywire when they make big changes, and how to get through it all. Well worth it.
Featured Link: Twitter
Though I am still a Twitter novice, this social networking thing is really generating some traffic! Follow me here: http://twitter.com/zoerouth 
Laser Thoughts - Vice and Virtue
"The function of vice is to keep virtue within reasonable bounds." - Samuel Butler
"The problem with people who have no vices is that generally you can be pretty sure they are gong to have some pretty annoying virtues." - Elizabeth Taylor
"If you are patient in one moment of anger you will escape a hundred days of sorrow." - Chinese proverb
Canberra Corner: Canberra Furnished Accommodation
Coming to Canberra? Renovating and need a temporary place to stay? Got relatives that won't fit (or you don't want) in your house? Canberra Furnished Accommodation is your home away from home. It's got great luxuries, terrific towels, and luscious sheets. Check it out.
About Zoe
Zoe has paddled 30 weeks by canoe
in Northwest Ontario, run 6 marathons,
hiked hundreds of kilometers in
Australia's outback, worked ten
years at Outward Bound, survived
cancer, married a fair dinkum Aussie
bloke, and wrestled a 6 meter
crocodile.
It's all true, except for the crocodile
part.
As the Head Coach at Inner Compass,
Zoe helps women solopreneurs and small business owners live the life they've dreamed. Through mindset makeovers, personal effectiveness strategies and living the Law of Attraction, clients gain confidence, momentum, and all the success they desire. Zoe offers a range of self-study programs and coaching services.
It's all about fun, freedom, and adventure. If you want to live an entrepreneurial life that rocks your socks, then get in
contact. It's time. Let's get started! Email me
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
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